Quality Assurance (QA) deals with setting policy and running what type of system?

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Quality Assurance (QA) primarily focuses on ensuring that an organization's products or services meet established standards of quality. This involves setting policies and procedures to maintain high standards within operations. An administrative system of controls is integral to QA as it establishes mechanisms for monitoring and improving performance, ensuring compliance with regulations, and maintaining the quality of services.

Such a system includes protocols for quality assessments, performance evaluations, and corrective actions when standards are not met. By embedding quality assurance within the administrative framework, practices are standardized, which fosters efficiency and consistency across the organization.

The other options pertain to specific areas that, while important, do not encompass the overall framework of quality assurance. Financial control systems are focused on managing and overseeing financial resources; human resource management systems handle staffing and employee relations; and customer feedback systems gather input from clients to improve service or product quality. However, these systems may operate as components under the broader umbrella of an administrative system of controls. Thus, choice A accurately represents the broad and foundational role of QA in establishing quality standards within an organization.

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